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Overview FAQs
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What is SetYourRate.com?
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SetYourRate.com is a directory for almost any Service to be advertised. |
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What does SetYourRate.com do?
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SetYourRate.com provides you with all the technology to advertise, find or request a Service.
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What makes SetYourRate.com different to other sites?
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SetYourRate.com is different to other sites offering Services for several reasons.
Firstly, SetYourRate.com enables anyone to advertise a Service which means whatever your working status, situation or skill set your Services can be easily offered and found by potential customers.
Secondly, SetYourRate.com offers additional features for specific sectors providing a clearer, comprehensive and more relevant experience for buying and selling Services.
Lastly, SetYourRate.com provides all users with an account which enables you to manage and administrate your Services as well as contact Service Sellers safely and securely.
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Why did you create SetYourRate.com?
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We created SetYourRate.com for several reasons.
We witnessed the frustrations people had when they wanted to find a specific Service, for example a local Spanish tutor, personal trainer or cleaner, and the lack of instantly accessible information about the Service.
Starting with this issue we planned our product from scratch with the goal of making the process of finding and advertising Services simpler, more efficient and more effective.
The other reason we created SetYourRate.com was to simplify and produce a site where ad hoc Services could be found and accessed. We saw this opportunity after looking at our friends and family and instantly saw skill sets which they could effortlessly package and offer as a micro Service. The result is SetYourRate.com enables anyone to offer freelance Services using just their skill sets and availability.
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How much does it cost to use SetYourRate.com?
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It's free to join and use all features on SetYourRate.com. We are working on some cool new optional extras which we might charge for in the future, but nothing has been decided yet.
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Where is the catch?
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There is no catch, we plan to support the site from sponsorship and possibly optional extras down the line.
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Which countries do SetYourRate.com operate in?
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SetYourRate.com currently operates in the UK only but are planning to launch in other territories soon.
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Getting Started FAQs
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How do I start using SetYourRate.com?
Back to Getting Started
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Getting started on SetYourRate.com couldn't be more straightforward, to create a Service Profile or to contact a Service Seller simply register here and follow the instructions.
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Why do I need an account?
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You need an account to use SetYourRate.com so all registered users benefit from the security and safety features we provide, such as sending and receiving private email communications from other SetYourRate.com users preventing spam and other unsolicited communications.
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What is a Seller?
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A Seller is someone who is offering a Service through a Service Profile.
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What is a Service Profile?
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A Service Profile is the information page of the Service being provided by a Seller.
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What is a Buyer?
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A Buyer is someone who is looking for a Service.
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Who decides the rate for a Service?
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The rate for a Service is set by the Seller.
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How do I request a Service?
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To request a Service you cannot find on the site, simply login or register, and complete the short request form. Prospective Service Sellers will contact you through the SetYourRate.com internal messaging system to keep your contact details safe and secure and you will be alerted by an automated email from SetYourRate.com when you receive new messages.
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How do I contact other SetYourRate.com users?
Back to Getting Started
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To contact other SetYourRate.com users through the internal messaging system you need to login or register first. Once you are logged in, you can send a message to a Seller via the "Contact seller" button on their Service Profile.
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How are my contact details used, can anyone see them?
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Contact details you supply to SetYourRate.com are not published anywhere on the site so no one can access them. If you have a Service Profile, when people contact you through the internal messaging system SetYourRate.com will send you a notification to your registered email address. If you are contacting a Seller, by using the internal messaging system your contact details are not revealed. |
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Does SetYouRate.com allow direct communication with other users of the site?
Back to Getting Started
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Yes, SetYourRate.com allows direct communication between users of the site through the internal messaging facility, where you can include any contact details required to progress your enquiry where required.
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Registration FAQs
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How will my username be used and displayed on SetYourRate.com?
Back to Registration Information
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The Username you select will be used to uniquely identify your account on SetYourRate.com. For buyers, your Username will be displayed to Service Sellers when you message through the system. For Sellers, your Username will be displayed on your Service Profile.
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Why do you need my email address and how will it be used?
Back to Registration Information
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SetYourRate.com asks for your email address so we can send you an alert when you have received communication back from Sellers or enquiries from Buyers. This way your email address is kept private from other SetYourRate.com users.
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Why do you need my title?
Back to Registration Information
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SetYourRate.com asks for your Title so when we send you system information we know how to address you politely!
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Why do you need my name and will they be displayed on SetYourRate.com?
Back to Registration Information
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SetYourRate.com asks for your name so when we send you system information we know who to address the email communication to.
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Why do you need my postcode?
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SetYourRate.com asks for your postcode to enable accurate results for searches relevant to your location.
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How will the account image be used on SetYourRate.com?
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If you upload an optional account image to your SetYourRate.com account, it will be used next to reviews you leave for Service Sellers or if you create a Service Request.
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General Account Administration FAQs
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How do I change the information on my account?
Back to General Account Administration
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To make any changes to the information on your Service Profile please login and click on the "Edit Profile" link which you access via the "My Account" main menu. You can edit your Account information by clicking on 'My Details' also accessible via "My Account".
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How do I update my contact details?
Back to General Account Administration
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To edit your contact details, please login and go to "My Details" which is accessed via the "My Account" main menu.
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How can I delete my account?
Back to General Account Administration
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If you would like us to delete your account please contact Support and include your username or registered email address.
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How can I change my username?
Back to General Account Administration
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If you would like us to change your SetYourRate.com username please login to your account and go to "My Account" and then click on the "My Details" tab. On the "My Details" page, scroll down and click on the "Change Username" link.
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How can I change my account photo?
Back to General Account Administration
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To change your SetYourRate.com account photo please login and click on "My Details" accessed via "My Account".
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Service Profile Administration FAQs
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How do I create a Service Profile?
Back to Service Profile Administration
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To create a Service Profile on SetYourRate.com you need to join here first. After completing the short registration form, you will automatically be able to create your Service Profile by clicking on "Get Started".
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Can I include HTML in my Service Profile?
Back to Service Profile Administration
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Currently, SetYourRate.com does not enable HTML to be used in Service Profile content. We do have plans to enable this in the future, however.
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Can I link to my website on my Service Profile?
Back to Service Profile Administration
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Yes! SetYourRate.com does enable you to link to your website on your Service Profile. Currently, it is not a direct link but we have plans to enable this in the future.
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I don't have a category for my Service?
Back to Service Profile Administration
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If we do not have a category for your Service Profile please place it in the most relevant category to your Service.
We are planning to create new categories shortly and you will also be able to move your Service Profile to a more accurate category. If you would like to suggest a category, please email support.
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I don't have a photo or image for my Service Profile, can I add one later?
Back to Service Profile Administration
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Yes! We understand not everyone will have a photo or image to hand and you can add/change and remove the image or photo for your Service Profile at any time. How to change/add a photo or image to your Service Profile.
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How many Service Profiles can I create?
Back to Service Profile Administration
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You are able to create and advertise 2 Service Profiles for each category on the site although we may change this in the future.
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How can I delete my Service Profile?
Back to Service Profile Administration
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If you would like us to delete your SetYourRate.com account and information please contact Support.
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What's the difference between a local Service Profile and a national Service Profile?
Back to Service Profile Administration
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A local Service Profile will only be listed in results when users search for the Service in the local area defined in the Service Profile. National profiles will be list Service Profiles against all relevant searches for any location in the UK.
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How can I change a Service Profile location?
Back to Service Profile Administration
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To change the location which your Service Profile serves, please login to your SetYourRate.com account, then go to "My Account" and click on "Edit Profile". In "Edit Profile" you can change between National and Local.
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How can I change the photo for a Service Profile?
Back to Service Profile Administration
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To change the photo for your Service Profile please go to "Edit Profile" and you will have the option to change photo on the Edit Profile page.
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How do I upload more images to my Service Profile?
Back to Service Profile Administration
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SetYourRate.com allows you to include one image for each Service Profile, we may change this in the future.
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Can I upload a video clip to my Service Profile?
Back to Service Profile Administration
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Currently SetYourRate.com does not enable you to embed video although we do have plans to add this feature shortly.
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Selling a Service FAQs
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How do I sell a Service?
Back to Selling a Service
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To start selling a Service on SetYourRate.com, you need to create a Service Profile which is used to present the details of the Service you are providing to potential Buyers.
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What Services can I sell?
Back to Selling a Service
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You can sell almost any Service on SetYourRate.com!
SetYourRate.com views the comprehensiveness of the diverse Services on the site as an extremely important priority. Accordingly, we do not remove a Service from our site simply because its content is unpopular or because we receive complaints concerning it. We will, however, remove Services from our site if we believe the page (or its site) violates our terms and conditions, if we believe we are required to do so by law, or at the request of the Service Seller who is responsible for the Service.
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How will Buyers pay for the Service?
Back to Selling a Service
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SetYourRate.com recommends you specify how you charge for your Service and how you prefer to receive payment clearly on your Service Profile.
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Will SetYourRate.com help if I don't get paid?
Back to Selling a Service
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SetYourRate.com is not able to intervene if you do not receive payment for your Service.
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If I sell a Service, do I need to declare this as taxable revenue?
Back to Selling a Service
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SetYourRate.com is not able to comment on tax issues and recommend you seek professional advice and consult Inland Revenue. However, we have found this resource useful for understanding tax.
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Does SetYourRate.com store the details of any Service transactions I make?
Back to Selling a Service
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SetYourRate.com does not store any Service transactions which take place.
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Buying a Service FAQs
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How do I buy a Service?
Back to Buying a Service
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To "buy" a Service please send your enquiry to the Service Seller through the "contact Seller" button on the Service Profile page.
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Who decides what the rate for the Service is?
Back to Buying a Service
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The Service Seller decides what the rate for the Service is, so it will pay to shop around with other Sellers.
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How will I pay for a Service?
Back to Buying a Service
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The Service Seller should specify how the payment for the Service will be fulfilled on their Service Profile. If it's not clear, please send an enquiry to the Service Seller via the "Contact Seller" button on the Service Profile page.
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How do I know if the Service Seller and the Service is authentic?
Back to Buying a Service
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SetYourRate.com is not able to authenticate Service Sellers or their Service, please see our Terms and Conditions for more information on this.
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Will I get an invoice for the Service?
Back to Buying a Service
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If you require an invoice for a Service you have used from a Service Seller on SetYourRate.com, please ask in advance if the Service Seller can provide you with an invoice.
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Does SetYourRate.com store the details of any Service transactions I make?
Back to Buying a Service
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SetYourRate.com does not store any Service transactions which take place.
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Troubleshooting FAQs
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I have created a Service Profile and can't see it in the search results?
Back to Troubleshooting
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Please wait for around 20 minutes for your Service Profile to be visible in search results.
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I have forgotten my password, how can I reset this?
Back to Troubleshooting
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Please go to the reset password form.
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I have forgotten my username, how can I get this?
Back to Troubleshooting
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Please contact support@setyourrate.com to be sent your username.
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I don't have access to the email address associated to my SetYourRate.com account, what do I do?
Back to Troubleshooting
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Please contact support@setyourrate.com and we will ask you some security questions before updating your contact details.
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I have uploaded a photo but it is not being displayed?
Back to Troubleshooting
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SetYourRate.com currently only accepts JPEG files which use the extension .jpg, please repeat the upload process but with a JPEG file.
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